Freen Systems – Official Reseller of Freen Clean Energy Solutions
Welcome to Freen Systems, the authorized reseller of Freen OÜ’s industry-leading clean energy products. As an Estonian company (Registration No. 17415751), we operate under the same commitment to data security, transparency, and GDPR compliance as our parent brand. Our store (https://shop.freen.com) specializes in selling small wind turbines, energy storage systems, and renewable energy solutions to empower households and businesses with sustainable energy independence.
This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our store. We prioritize customer trust and data privacy—ensuring your information is handled securely while delivering exceptional service for your clean energy needs.
What Personal Data We Collect and Why We Collect It
Legal Basis for Data Processing
We process your data based on:
- Contractual necessity: To fulfill orders (e.g., Freen products).
- Legitimate interest: To prevent spam in comments and ensure community safety.
- Your consent: For marketing emails. You can withdraw consent at any time via the "Unsubscribe" link in emails. Withdrawal does not affect the lawfulness of processing based on consent before its withdrawal.
- Legal obligation: Retaining order history for 5 years as required by Estonian tax law (§ 28 of the Taxation Act).
Product Reviews & Comments
When you leave a review or comment on our store, we collect your name, email address, and IP address to verify authenticity and prevent spam. An anonymized hash from your email (e.g., Gravatar) may be used to display your profile picture. Your data ensures a secure, trustworthy community for fellow clean energy enthusiasts.
Media Uploads
If you upload product-related images (e.g., for reviews), we recommend avoiding EXIF metadata to protect your location privacy. We only retain media files necessary for validating product feedback and delete unnecessary data promptly.
Contact & Order Forms
- Name, email, and phone number (for order confirmation and delivery).
- Shipping/billing addresses (to fulfill purchases of wind turbines or energy storage systems).
- Payment details (securely processed via PCI DSS-compliant gateways like Stripe).
Cookies may be used to remember your preferences (e.g., login sessions) for a seamless shopping experience.
Embedded Content from Third Parties
Our store features embedded content (e.g., YouTube videos, social media widgets). These third parties may collect data (e.g., cookies, IP addresses) to personalize content. We recommend reviewing their privacy policies for details.
How Long We Retain Your Data
- Account details: Stored until you request deletion.
- Comments: Retained for as long as necessary to resolve disputes or comply with legal obligations (e.g., up to 5 years for tax-related claims). You may request deletion via our contact form.
You can request data deletion at any time via our contact form.
What Rights You Have Over Your Data
- Access your personal data.
- Correct inaccurate information.
- Delete your account and data.
- Restrict processing of sensitive details.
- Request data portability (e.g., export order history). You can request your data in a commonly used machine-readable format (e.g., CSV, JSON) for reuse in another service. Contact us at contact@freen.com to exercise these rights—we respond within 30 days.
Where We Send Your Data
- Payment processors: Securely transmitted to PCI DSS-certified gateways.
- Analytics tools: Aggregated, anonymized data processed via Google Analytics. International transfers are protected by Standard Contractual Clauses (SCCs) approved by the European Commission.
We never sell your data. International transfers (e.g., to analytics tools) are protected by Standard Contractual Clauses (SCCs) approved by the European Commission.
Additional points
- We do not knowingly collect personal data from children under 13. If such data is provided, we will delete it immediately.
- In case of a data breach likely to result in a high risk to your rights and freedoms, we will notify the Estonian Data Protection Inspectorate within 72 hours and affected users if the risk is high.
- We may update this Privacy Policy periodically. Changes will be posted here with the date of last revision. We recommend checking this page regularly.
Last updated: February 12, 2026